Your agreement that the Service is provided “as is” and without warranty (Section 16).
Your agreement that the Company has no liability regarding the Service (Section 17).
Your consent to release the Company from liability based on claims between Users (Section 3) and generally (Section 17).
Your agreement to indemnify the Company from claims due to your use or inability to use the Service or content submitted from your account to the Service (Section 18).
Your consent that either party has the right to compel arbitration (Section 19).
Your consent that no claims can be adjudicated on a class basis (Section 19).
The Service is a communications and distribution platform which enables the connection between Clients and Sellers. Clients are individuals and/or businesses seeking to obtain services and or consumer/durable goods (“Tocolifs”) from Sellers and are therefore clients of Sellers, and Sellers are individuals and/or businesses seeking to perform services or sell consumer/durable goods (Tocolifs) (“Sellers”) for Clients. Clients and Sellers together are hereinafter referred to as “Users.” The transaction between Sellers and Clients for service and/or consumer/durable goods are hereinafter referred to as “Tocolifs”
The Service is a platform for enabling connections between Users for the fulfillment of Tocolifs, but Company is not responsible for the performance of Users, nor does it have control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of the Seller’s clients, nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Users. Company does not have control over the quality, timing or legality of Tocolifs delivered by its Sellers. Company makes no representations about the suitability, reliability, timeliness, or accuracy of the Tocolifs requested and provided by Users identified through the Service whether in public, private, or offline interactions.
Clients and Sellers may be subject to an extensive vetting process before they can register and during their use of the Service, including but not limited to a verification of identity and a comprehensive criminal background check, at the Country, State and local level, using third party services as appropriate. Users hereby give consent to Company to conduct background checks as often as required in compliance with federal and state laws and the Fair Credit Reporting Act.
Although Company may perform background checks of Users, as outlined above, Company cannot confirm that each User is who they claim to be and therefore, Company cannot and does not assume any responsibility for the accuracy or reliability identity or background check information or any information provided through the Service.
When interacting with other Users, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know. NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE AND YOU HEREBY RELEASE THE COMPANY AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO. COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.
Users will book and confirm finalization of “tocolifs” (exchange of services or goods) by scanning barcode.
User must submit payment through Tocolif payment process.
User will either have PayPal or Credit/Debit Card on file in order to have a complete profile. A complete profile gives users the ability to browse, book and receive tocolifs, issue payment and receive payment.
Users of the Service contract for Tocolifs directly with other Users. Company will not be a party to any contracts for Tocolifs.
Users of the Service will be required to provide their credit card or bank account details to Company and the Payment Service Provider retained by Company (the “PSP”).
Clients will be responsible for paying the invoice for each Tocolif (the “Invoice”), which will include (i) the pricing terms of the Tocolif agreed with and provided by a Seller (Seller) (“Tocolif Payment”), (ii) any out of pocket expenses agreed with and submitted by a Seller in connection with the Tocolif, (iii) any tip or gratuity, if applicable, (iv) the service fee the Company assesses for the Service, based on the Tocolif Payment amount, and (v) the trust and safety fee, which is used to offset the Company's cost of providing you the WUW Technologies Guarantee set forth in Section 12.
Within 24 hours after Client receives confirmation through the Service or via email that a Tocolif has been completed or the status on the sale is “complete” via barcode system, Client authorizes Company to provide Client's payment details to the PSP for processing of Tocolif Payment, out of pocket expenses owed to Seller, any tip or gratuity, if applicable, and the service fees and trust and safety fees owed to Company for the use of the Service. You may be charged a cancellation fee through the PSP if you book a Tocolif, but cancel it before it is completed, as set forth in the Tocolif pricing terms.
Company reserves the right, in its sole discretion (but not the obligation), to (i) place on hold any Tocolif Payment and out of pocket expenses, or (ii) refund, provide credits or arrange for the PSP to do so.
Tocolif Payment and fees must be paid through the Service. Failure to do so may result in the termination of ones account.
Users of the Service will be liable for any taxes (including VAT, if applicable) required to be paid on the Services provided under the Agreement (other than taxes on the Company’s income).
The Service is only a venue for connecting Users. Because Company is not involved in the actual contact between Users or in the completion of the Tocolif, in the event that you have a dispute with one or more Users, you release Company (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
Company expressly disclaims any liability that may arise between Users of its Service.
The Service may contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum.
Without limitation, while using the Service, you may not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of others, including Company staff.
Publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful topic, name, material or information.
Use the Service for any purpose, including, but not limited to posting or completing a Tocolif, in violation of local, state, national, or international law.
Post broken or used items. All items must be new and/or fresh. Perishable items that are not prepackaged must be sold no later than 48 hours.
Upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party.
Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that may damage the operation of another's computer.
Post or upload any content to which you have not obtained any necessary rights or permissions to use accordingly.
Advertise or offer to sell any goods or services for any commercial purpose through the Service which are not relevant to the services offered through the Service.
Conduct or forward surveys, contests, pyramid schemes, or chain letters.
Impersonate another person or a User or allow any other person or entity to use your identification to post or view comments. Post the same Tocolif repeatedly (“Spamming”). Spamming is strictly prohibited.
Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the Service.
Restrict or inhibit any other User from using and enjoying the Public Areas.
Imply or state that any statements you make are endorsed by Company, without the prior written consent of Company.
Use a robot, spider, manual and/or automatic processes or devices to data-mine, data-crawl, scrape or index the Service in any manner.
Hack or interfere with the Service, its servers or any connected networks.
Adapt, alter, license, sublicense or translate the Service for your own personal or commercial use.
Remove or alter, visually or otherwise, any copyrights, trademarks or proprietary marks and rights owned by Company. Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals.
Upload content that provides materials or access to materials that exploit people under the age of 18 in an abusive, violent or sexual manner.
Use the Services in violation of the Marketplace Guidelines. Use the Service to solicit for any other business, website or service, or otherwise contact Users for employment, contracting or any purpose not related to use of the Service as set forth herein.
Use the Service to collect usernames and or/email addresses of Users by electronic or other means.
Register under different usernames or identities, after your account has been suspended or terminated.
You understand that all submissions made to Public Areas will be public and that you will be publicly identified by your name or login identification when communicating in Public Areas, and Company will not be responsible for the action of any Users with respect to any information or materials posted in Public Areas.
Company may terminate or suspend your right to use the Service at any time for any or no reason by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice.
Without limitation, Company may terminate or suspend your right to use the Service if you breach any term of this Agreement (including the Marketplace Guidelines) or any policy of Company posted through the Service from time to time, or if Company otherwise finds that you have engaged in inappropriate and/or offensive behavior. If Company terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. If Company terminates or suspends your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, Company reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Even after your right to use the Service is terminated or suspended, this Agreement will remain enforceable against you.
You may terminate this Agreement at any time by ceasing all use of the Service. All sections which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement.
You must register with Company and create an account to use the Service. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or Company for accessing the Service. You are solely and fully responsible for all activities that occur under your password or account. Company has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact Company immediately. By providing your mobile phone number and using the Service, you hereby affirmatively consent to our use of your mobile phone number for calls and texts in order to perform and improve upon the Service. Company will not assess any charges for calls or texts, but standard message charges or other charges from your wireless carrier may apply. You may opt-out of receiving text messages from us by modifying your account settings on the Site or Company’s mobile application, or by emailing opt-out-texts@WUW Technologies.com.
“Your Information” is defined as any information and materials you provide to Company or other Users in connection with your registration for and use of the Service, including without limitation that posted or transmitted for use in Public Areas. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. The information and materials described in this Section, as provided by each User, is collectively referred to herein as “User Generated Content.” You hereby represent and warrant to Company that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party's copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for Company or cause Company to lose (in whole or in part) the services of its ISPs or other partners or suppliers.
The Service hosts User Generated Content relating to reviews of specific Sellers. Such reviews are opinions and not the opinion of Company, have not been verified or approved by Company and each Client should undertake their own research to be satisfied that a specific Seller is the right person for a Tocolif. You agree that Company is not liable for any User Generated Content.
You hereby grant Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known in order to perform and improve upon the Service.
Each Seller who provides to the Company any videotape, film, record, photograph, voice, or all related instrumental, musical, or other sound effects, in exchange for the right to use the Service, hereby irrevocably grants to the Company the non-exclusive, fully-paid, royalty-free, transferable, sub licensable, worldwide, unrestricted, and perpetual right to:
Use any videotape, film, record or photograph that such Seller provides to the Company, and use, reproduce, modify, or creative derivatives of such Seller picture, silhouette and other reproductions of their physical likeness (as the same may appear in any still camera photograph and/or motion picture film or video) (collectively the “Physical Likeness”), in and in connection with the exhibition, distribution, display, performance, transmission, broadcasting on any and all media, including, without limitation, the internet, of any videos or images of such Seller in connection with the Service.
Reproduce in all media any recordings of such Seller’s voice, and all related instrumental, musical, or other sound effects (collectively, the “Voice”), made in connection with the Service.
Use, and permit to be used, such Seller’s Physical Likeness and Voice in the advertising, marketing, and/or publicizing of the Service in any media.
Use, and permit to be used, such Seller’s name and identity in connection with the Service.
Each Seller acknowledges that the Company shall not owe any financial or other remuneration for using the recordings provided hereunder by such Seller, either for initial or subsequent transmission or playback, and further acknowledges that the Company is not responsible for any expense or liability incurred as a result of such Seller’s recordings or participation in any recordings, including any loss of such recording data.
Links (such as hyperlinks) from the Service to other sites on the Web do not constitute the endorsement by Company of those sites or their content. Such links are provided as an information service, for reference and convenience only. Company does not control any such sites, and is not responsible for their content. The existence of links on the Service to such websites (including without limitation external websites that are framed by the Company Service as well as any advertisements displayed in connection therewith) does not mean that Company endorses any of the material on such websites, or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the information obtained from other sites.
Part of the functionality of the Service, you may link your account with online accounts you may have with third party service providers (each such account, a “Third Party Account”) by either: (i) providing your Third Party Account login information through the Service; or (ii) allowing Company to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to Company and/or grant Company access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Company to pay any fees or making Company subject to any usage limitations imposed by such third party service providers. By granting Company access to any Third Party Accounts, you understand that (i) Company may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “SNS Content”) so that it is available on and through the Service via your account, including without limitation any friend lists, and (ii) Company may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account. Unless otherwise specified in these Terms of Service, all SNS Content, if any, shall be considered to be User Generated Content for all purposes of these Terms of Service. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Service. Please note that if a Third Party Account or associated service becomes unavailable or Company’s access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Service. You will have the ability to disable the connection between your account on the Service and your Third Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. Company makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and Company is not responsible for any SNS Content. You acknowledge and agree that Company may access your e-mail address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for the purposes of identifying and informing you of those contacts who have also registered to use the Service. At your request made via e-mail to privacy@WUW Technologies.com, Company will deactivate the connection between the Service and your Third Party Account and delete any information stored on Company’s servers that was obtained through such Third Party Account, except the username and profile picture that become associated with your account.
Each User assumes all liability for proper classification of such User’s workers as independent contractors or employees based on applicable legal guidelines.
Users do not have authority to enter into written or oral — whether implied or express — contracts on behalf of Company. Each User acknowledges that Company does not, in any way, supervise, direct, or control a Seller’s work or Tocolifs performed in any manner. Company does not set a Seller’s work hours or location of work. Company will not provide any equipment, labor or materials needed for a particular Tocolif.
The Service is not an employment service and Company does not serve as an employer of any User. As such, Company will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, social security or payroll withholding tax in connection with your use of Users’ services.
You agree to indemnify, hold harmless and defend Company from any and all claims that a Seller was misclassified as an independent contractor, any liabilities arising from a determination by a court, arbitrator, government agency or other body that a Seller was misclassified as an employee (including, but not limited to, taxes, penalties, interest and attorney’s fees), any claim that Company was an employer or joint employer of a Seller, as well as claims under any employment-related laws, such as those relating to employment termination, employment discrimination, harassment or retaliation, as well as any claims for overtime pay, sick leave, holiday or vacation pay, retirement benefits, worker's compensation benefits, unemployment benefits, or any other employee benefits.
The WUW Technologies Guarantee provides protection for up to (a) USD 0 in damages arising from (i) property damage to Clients or third parties arising directly from a Seller’s negligence in performance of a Tocolif through the Service and (ii) bodily injury to Clients or third parties arising directly from a Seller’s negligence in the performance of a Tocolif through the Service, and (b) USD 0 per occurrence from theft of a Client or third party’s property by a Seller during performance of a Tocolif through the Service. These payments are subject to certain conditions, limitations and exclusions, as described in the WUW Technologies Guarantee Terms available at www.WUW Technologies.com (the "Guarantee Terms").
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that Users see or read through the Service is owned by Company, excluding User Generated Content that Company has the right to use. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Company owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials as a Collective Work under the United States Copyright Act, as amended. The Proprietary Material is protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without Company's express prior written consent and, if applicable, the holder of the rights to the User Generated Content. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of Company and, if applicable, the holder of the rights to the User Generated Content.
The service marks and trademarks of Company, including without limitation Company and the Company logos are service marks owned by Company. Any other trademarks, service marks, logos and/or trade names appearing via the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
Company respects the intellectual property of others, and expects Users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Service infringe upon your copyright or other intellectual property right, please send the following information to Company's Copyright Agent at: WUW Technologies, Inc., 425 Second Street, 5th Floor, Miami, Florida 94107 or copyright@WUW Technologies.com:
A description of the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on the Service where the material you claim is infringed is located. Include enough information to allow Company to locate the material, and explain why you think an infringement has taken place; A description of the location where the original or an authorized copy of the copyrighted work exists -- for example, the URL (Internet address) where it is posted or the name of the book in which it has been published; Your address, telephone number, and e-mail address; A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf; and An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of Company and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify Company in writing of any circumstances which may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to Company upon termination of this Agreement for any reason whatsoever. The term “Confidential Information” shall mean any and all of Company’s trade secrets, confidential and proprietary information and all other information and data of Company that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.
USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.
THE SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICE OR THE CONTENT OF ANY SITES LINKED TO THE SERVICE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN. COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING AND COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, OTHER THAN AS PROVIDED HEREIN. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR THAT THE SERVICE WILL BE ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR AS TO THE TIMELINESS, ACCURACY, RELIABILITY, COMPLETENESS OR CONTENT OF ANY TOCOLIF, INFORMATION OR MATERIALS PROVIDED THROUGH OR IN CONNECTION WITH THE USE OF THE SERVICE.
NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER.
NEITHER COMPANY NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE SERVICE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS.
COMPANY AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.
IN ADDITION, NOTWITHSTANDING ANY FEATURE A CLIENT MAY USE TO EXPEDITE WUW TECHNOLOGIES SELECTION, EACH CLIENT IS RESPONSIBLE FOR DETERMINING THE TOCOLIF AND SELECTING THEIR SELLER AND DETERMINING THE TOCOLIF AND COMPANY DOES NOT WARRANT ANY GOODS OR SERVICES PURCHASED BY A CLIENT AND DOES NOT RECOMMEND ANY PARTICULAR. COMPANY DOES NOT PROVIDE ANY WARRANTIES OR GUARANTEES REGARDING ANY SELLERS PROFESSIONAL ACCREDITATION, REGISTRATION OR LICENSE.
YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS ONLY WILLING TO PROVIDE THE SERVICE IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABILITY TO YOU AND THIRD PARTIES. THEREFORE, YOU AGREE NOT TO HOLD COMPANY, ITS AFFILIATES, ITS LICENSORS, ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, “LIABILITIES”) THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR OR ANY OTHER PARTY’S USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), ANY DISPUTE WITH ANY USER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY COMPANY OR ITS AFFILIATES OR LICENSORS AND ANY DESTRUCTION OF YOUR INFORMATION, OTHER THAN PURSUANT TO THE WUW Technologies GUARANTEE TERMS.
UNDER NO CIRCUMSTANCES WILL COMPANY, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
COMPANY DOES NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED VIA THE SERVICE.
IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT COMPANY OR ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS IS LIABLE FOR DAMAGES IN EXCESS OF THE WUW Technologies GUARANTEE TERMS, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO COMPANY DURING THE SIX (6) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.
You hereby agree to indemnify, defend, and hold harmless Company, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys' fees and costs incurred, in connection with (i) your use or inability to use the Service, or (ii) any content submitted by you or using your account to the Service, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of Company.
INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and Company agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. Your address for such notices is your billing address, with an email copy to the email address you have provided to Company. Company’s address for such notices is WUW Technologies, Inc., 7300 Wayne Ave Suite 419, Miami beach Fl, 33141
If dispute proceeds further to court appearance, disputer will be liable for attorney fees for both parties. Without providing funds for legal services for WUW Technologies in order to settle your dispute via court of law, no user will issue subpoena.
BINDING ARBITRATION. If you and Company are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Service (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your claim for damages does not exceed USD 100, Company will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this Agreement, you and Company may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
EXCEPTIONS TO ALTERNATIVE DISPUTE RESOLUTION. Each party retains the right to bring an individual action in small claims court or to seek injunctive or other equitable relief on an individual basis in a federal or state court in Miami Dade County, Florida with respect to any dispute related to the actual or threatened infringement, misappropriation or violation of a party’s intellectual property or proprietary rights.
WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You and Company agree that any arbitration will be limited to the Dispute between Company and you individually. YOU ACKNOWLEDGE AND AGREE THAT YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and Company otherwise agree, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” Section will be deemed null and void.
LOCATION OF ARBITRATION. Arbitration will take place in 73 W Flagler St, Miami, FL 33130. You and Company agree that for any Dispute not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made, the Florida state and Federal courts located in Miami, Florida, have exclusive jurisdiction and you and Company agree to submit to the personal jurisdiction of such courts.
You and Company agree that, other than as set forth under the subsection entitled “Waiver Of Right To Be A Plaintiff Or Class Member In A Purported Class Action Or Representative Proceeding” in Section 20 above, if any portion of Section 20 entitled “Dispute Resolution” is found illegal or unenforceable, that portion will be severed and the remainder of the section will be given full force and effect. Notwithstanding the foregoing, if the subsection entitled “Exceptions to Alternative Dispute Resolution” in Section 19 is found to be illegal or unenforceable, neither you nor Company will elect to arbitrate any Dispute falling within that portion of that subsection that is found to be illegal or unenforceable and such Dispute will be decided by a court of competent jurisdiction within Miami Dade, Florida, and you and Company agree to submit to the personal jurisdiction of that court.
Except as expressly provided otherwise, this Agreement will be is governed by, and will be construed under, the laws of the State of Florida, without regard to choice of law principles.
Company may from time to time provide certain promotional opportunities, sweepstakes and contests to Users. All such promotions will be run at the sole discretion of Company, and can be activated, modified or removed at any time by Company without advance notification and the liability of any of Company’s partners pursuant to such promotional opportunities, sweepstakes and contests shall be limited pursuant to Section 18 of these Terms of Service, including but not limited to Section 18 of these Terms of Service.
No agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.
Failure by Company to enforce any provision(s) of this Agreement will not be construed as a waiver of any provision or right. will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws rules. This Agreement constitutes the entire agreement between you and Company with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. This Agreement will inure to the benefit of Company, its successors and assigns.
This website contains links to other websites. Please review Section 9 of our Terms of Service.
Personal Information. Tocolif collects personal information only if you voluntarily choose to share such information with Tocolif. You may browse the Site without disclosing any personal information. However, in order for you to take advantage of particular opportunities provided through the Service, we may require that you furnish personal information. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through Tocolif, applications and your use of the Tocolif mobile application, we collect information including your name, address, phone number and email address. You also may choose to send Tocolif personally identifying information in an email message containing information or inquiries about the Service.
Anonymous or Aggregated Data. Tocolif collects and stores certain data about the use of the Service on an aggregate and/or anonymous basis. Tocolif does not link this information to anything personally identifiable to you.
IP Address. When you visit and interact with the Site, Tocolif and/or third parties with whom Tocolif has contracted to provide services to Tocolif may collect your Internet Protocol Address ( “IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.
The Company also collects and uses personal data regarding its employees (“Employee Data”), which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and a copy of employment agreements.
We may also require you to provide us with your financial information, including billing name, address and credit card number (“Financial Information”).
Only authorized Tocolif staff have access to your Personal Information in its entirety. Other staff may have access to portions of this information if it pertains to their job duties.
Tocolif uses Personal Information for the following general purposes: Tocolif uses Personal Information for the following general purposes: to provide our products and the Service, for billing, identification and authentication, and fraud prevention, to analyze Site usage and improve our products and the Service, to contact you and deliver administrative notices and communications relevant to your use our products and services, for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity, for distribution to third-party contractors that provide services to Tocolif and partners of Tocolif who are bound by privacy restrictions at least as restrictive as those set forth in this Policy, to enforce our Terms of Service, and as otherwise set forth in the Policy. Although we ensure that our third party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, Tocolif is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertiser. By using this website, you do hereby agree to hold Tocolif harmless from any claims and/or damages that may arise from the actions of any of its affiliates and/or advertisers
Two things drive Tocolif's decisions regarding the use of information collected from Users: 1) improving user experience by offering personalized services, content and advertising, and 2) market research
In addition to banner ads, Tocolif may advertise products, companies and events that we think might interest you through the email address you provide
Tocolif may analyze Personal Information and Web Navigational Data based on your interests and may use the analysis from this information in a way that doesn’t reveal a User’s personal information (“Market Research”) in order to:
Market the Service Improve the likelihood of a sale to a group of Users Increase the likelihood that a group's experience with the Service is relevant to its interests as a whole Tocolif uses data at the individual level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research.
Tocolif may use your cell phone number to call or text you in order to provide the Service. If you would like more information about our policy, or to opt out, please review Section 8 of our Terms of Service.
Employee Data is only used for the for the purposes of facilitating the performance of certain administrative tasks and functions relating to general employment and for processing and investigating reports under the Company’s codes and policies ( “Employee Data Purposes”).
We use Financial Information solely as authorized by you in accordance with the Service.
You may opt-out of receiving communications from us and our partners, remove your information from our database, and choose to not receive future communications unrelated to the Service.
During registration you choose whether to receive correspondence from either Tocolif or its partners and whether you want to participate in a variety of Tocolif programs. This information remains on your Profile where you can, at any point, easily edit it to indicate that you have changed your mind. After logging on, click on your profile on the top right of any page, then select “Notifications.” You may then click on "email alerts," and make your selections. If you purchase anything through Tocolif, we may occasionally contact you with information about special events, sales, activities, promotions, contests, submission opportunities and programs. You always have the option to ask Tocolif not to contact you with this information again.
If you receive unsolicited email from a Tocolif domain, please contact us at help@Tocolif.com.
To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to User requests to delete or correct account or Personal Information, which you can do by contacting Tocolif at info@Tocolif.com, or by selecting the “Notifications” option under your account icon in the top right corner of your home page or on your device.
Your Tocolif account is password-protected so that only you and authorized Tocolif staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If someone who represents to you they are Tocolif staff and asks for any personal account information, including password, check their URL. If it doesn't say they are help@Tocolif, they aren’t. Also, if you share a computer, you should sign out of your Tocolif account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.
When you submit information to Tocolif, it is collected, processed and maintained solely by us or by third party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. We may allow our business partners to collect information about Users that is not extremely sensitive Information. If you would like to opt out from the onward transfer of your information to our non-agent partners, you may send us an email at help@Tocolif.com. Include the word "privacy" in the subject line of the email and all your registration information in the body of the email.
Some Tocolif content is "sponsored by" or "presented by" other companies. Tocolif shares market research data (how the sponsorship performed, names of contest winners, etc.) collected on this website or via email surveys with these partners. This information is aggregate and not linked to specific users.
Tocolif reserves the right to disclose Personal Information from both private and public areas of this website at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Tocolif, to comply with a judicial proceeding, court order or legal process.
We will not transfer to a non-Agent third party any Personal Information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent.
Tocolif believes strongly in giving you the ability to access and edit your personal information. To update your personal info, click My Account at the top of any page. There you can view, update and correct your account information. You may edit your account information at any time -- all you need is your username and password.
So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 18 are not allowed to register as Users, we need to take reasonable measures to preserve the accuracy of our Users' ages. Please contact us at help@Tocolif.com to find out how to change information you cannot access through your account.
Our databases automatically update any Personal Information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of Tocolif upon submission.
If you have technical problems, questions or other issues related to your use of Tocolif, please click the link Contact Us on the home at the bottom of any page of this website. You can also contact us at help@Tocolif.com.
Tocolif's staff will respond to all requests sent through mail or email from Users and parents interested in knowing more about what personal information is stored on the Tocolif database, or if they want their personal information nullified, or have additional questions regarding privacy.
At Tocolif, we’re big on trust and safety. These Community Guidelines help ensure that every tocolif is a delightful, safe and trusted experience for both our Clients and Sellers. While we know that these Guidelines may not cover every single tocolif and situation you may encounter, we expect all Seller and Clients to act with professionalism and in good character to maintain a positive experience for all.
Tocolif is your platform to grow your business. To be successful, here are five simple things you can do:
1. Represent yourself accurately: To be successful on Tocolif, set accurate criteria for the tocolifs you want to perform, including your availability, hourly rate, work area, and tocolif categories. Please keep this information up-to-date to ensure that you receive the most appropriate tocolif invitations.
2. Set clear expectations with your Clients: Surprises are not a good thing when it comes to tocolifing, so please ensure that nothing unexpected happens while you’re working on a tocolif. Be sure to set clear expectations about tocolif timing, out-of-pocket expenses and any other details that are relevant to completing the tocolif.
3. Respond quickly to your Client: Tocolif invitations and communications with your Client are time sensitive. Respond quickly and actively manage all Client communications via the chat feature in the app to create great
4. Client experiences. -Be reliable: This one’s simple - please do what you say you'll do. Show up on time (or early) and stay until the job is done. It is critical that you complete all the tocolifs that you take on and deliver the best service possible. -Treat Tocolif like your business: As you know, Tocolif is a platform to grow your own business. Delivering great experiences will result in even more work for you. Ask yourself what will make this Client want to hire you again and deliver an experience that matches those expectations.
The following sections provide more detail on what we expect from you as a Seller. Please be aware that violation of these guidelines may result in reduced access to tocolif opportunities or outright removal from the Tocolif Community.
Responsiveness is critical to your success as a Seller. We set expectations with our Clients that Sellers will respond to a tocolif invitation within 30 minutes, so reply as promptly as possible.
If you are on a tocolif and you receive an invitation, let your current Client know that you will be responding to the invitation and then return immediately to the current tocolif. Do not leave a Client waiting for your reply to a message in the chat thread. A prompt and clear reply is important to Client satisfaction. Please closely manage chat threads for all tocolifs you have been invited to.
Tocolif invitations need to be accepted and scheduled or forfeited as quickly as possible. Failure to take the appropriate action on a tocolif invitation can result in a policies violation or removal from the Tocolif Community. Your Seller account may be paused if we notice a significant period of inactivity (no closed or accepted tocolifs over 90 days). If this happens, please visit Tocolif.com/orientations to see any upcoming orientation sessions.
Tocolif is a Community for professionals looking to create positive Client experiences. Any unprofessional behavior impacts the entire Community and will not be tolerated. Some tips to demonstrate professionalism: Use your real name and a recent professional photo that includes your face on your profile.
Only accept tocolifs that you have the time, qualifications and tools to complete. Understand the location of the tocolif, the expectations of the Client and complete your tocolif in a manner consistent with these expectations.
When scheduling tocolifs, be sure to leave enough time between tocolifs for traveling, traffic or any other issues that may arise.
Don’t accept tocolifs that you feel ill-equipped to handle and avoid performing low-quality work on a tocolif. Perform all tocolifs yourself. You may not outsource your tocolif to a third party, company or competitor under any circumstance.
If you require additional help on a tocolif, it is critical that the person also be an approved Seller. This is for your and the Client's safety. If anything goes wrong on a tocolif, whether or not it was associated with the actions of someone who is not an approved Seller, they (and you) may not be covered by the Tocolif $1M Insurance Guarantee.
Ok, so what do the pillars of Seller success look like in action? This section outlines how you should conduct your business on the Tocolif platform
We provide tools for you to tell us the types of tocolifs you are willing to do, at what times, in what areas and at what hourly rate. We expect you to accept tocolif invitations that fall within the boundaries that you’ve set.
Clients invest time and effort in selecting a specific Seller which is why accepting every tocolif invitation you receive is very important. A Client specifically asked to work with you.
A low invitation acceptance rate is grounds for reduced access to tocolif opportunities or removal from the Tocolif Community. Forfeiting
Forfeiting a tocolif can quickly turn a great opportunity into a negative Client experience. Tocolif forfeiting should be a last resort and only reserved for extenuating circumstances.
Some legitimate reasons for forfeiting a tocolif include: believing you cannot deliver a high-quality experience for the Client, not having the proper tools for the tocolif, or feeling unsafe about a tocolif. Scheduling conflicts are not considered a legitimate reason for forfeiting a tocolif given the schedule management tools we provided. Frequent forfeiting may result in reduced access to tocolif opportunities, or outright removal from, the Tocolif Community.
Available Tocolifs are a great way to pick up tocolifs quickly, fill openings in your schedule and build Client relationships.
Hourly rates on an Available Tocolif are non-negotiable, so only accept an Available Tocolif if you are prepared to perform the tocolif for the stated rate and if you have enough information about the tocolif from the tocolif description. Attempts to renegotiate the hourly rate on an Available Tocolif is grounds for reduced access to tocolif opportunities or removal from the Tocolif Community.
Acceptance is a commitment to perform the tocolif: Only accept Available Tocolifs if you feel confident that you will complete the tocolif.
If the tocolif details do not include enough information to provide you this confidence, do not accept the tocolif.
Do not accept an Available Tocolif that you are unsure of the time, date and/or location. If you pick up an Available Tocolif that you can not complete due to these reasons, it may be grounds for immediate removal from the community.
Do not impose hourly minimums, travel time or travel expenses on the Client when you accept an Available Tocolif. Hourly rates and negotiations
In your Tocolif Section you have the ability to set your hourly rate for different tocolif types. These hourly rates are considered a commitment to the Community and Clients take them into consideration when inviting you to a tocolif. They are non-negotiable once a tocolif is assigned.
We encourage you to regularly review your rates to ensure that they are commensurate with your skill level, experience and availability.
If you believe a tocolif has been miscategorized or the Client has been dishonest in dealings, you can forfeit the invitation and select the “Client’s needs are unrealistic” or “Tocolif may be fraudulent / unsafe” forfeit reasons.
Attempts to negotiate your hourly rate after receiving an invitation is considered a violation of Client trust and is grounds for reduced access to tocolif opportunities or outright removal from the Tocolif Community.
Above all else, your safety and well-being are our top priority. If, for any reason, you feel unsafe or uncomfortable, please professionally and politely leave the tocolif and remove yourself from the situation. Call Tocolif Member Services as soon as possible. If necessary, call the local authorities first.
Do not complete any tocolifs that put you at risk financially or physically. This includes meeting a Client for a delivery under suspicious circumstances.
Please follow all guidelines, laws and restrictions for any shops, restaurants, sites or venues you visit or utilize during your tocolifs.
If you require additional help on a tocolif, it is critical that the person also be an approved Seller. This is for the safety of you and your Client. If anything goes wrong on a tocolif as a result of the actions of someone who is not an approved Seller, they (and you) may not covered by the Tocolif $1M Insurance Guarantee.
Urgent Issues and Tocolif Member Services
To ensure a high-quality tocolifing experience, we hold all of our Sellers to the following standards:
Accept 75% of the tocolif invitations sent to you;
Complete 85% of the tocolifs you agree to take on;
Quickly respond to tocolif invitations within 30 minutes or less;
High return rate of your Clients to Tocolif after completing a tocolif with you.
If you fall in the bottom 10% of Sellers on any of these metrics for a 30 day period, you may no longer be shown in search results or your account may be put into Performance Standards Probation. If your performance standards do not improve in the following 30 day period, you’ll have reduced access to tocolifs for an extended period of time.
Please note that direct violations of Tocolif policy and unprofessional behavior may result in immediate removal from the Tocolif Community.
Don’t bail on a tocolif, without prior communication and approval from the Client or Tocolif.
Don’t cancel last minute; this provides a poor experience for the Client.
Don’t show up to a tocolif location for a tocolif you are not assigned to.
Don’t show up late for tocolifs or miss agreed-upon timelines for tocolifs.
Don’t attempt to renegotiate the hourly rate on a tocolif you’ve been invited to or an Available Tocolif you’ve accepted.
Don’t complete a tocolif with poor quality work.
Don’t display unprofessional or unbecoming communication or behavior in any form.
Don’t contact a Client regarding a negative review, accept a reduced payment or forfeit a payment in exchange for a positive review or to avoid a negative review.
Don’t contact third parties related to or regarding a Client including, but not limited to, a Client’s friends, family, place of employment or attempt to damage a Client’s reputation on social media platforms like Facebook, Twitter, LinkedIn and Yelp. Don’t attempt to damage the reputation of Tocolif on social media platforms including but not limited to Facebook, Twitter, LinkedIn and Yelp.
Don’t invoice a Client for travel time to or from the tocolif location. The time that you can invoice a Client for begins when you get to the first location of a tocolif.
Don’t ignore communications from Tocolif Support Teams (Member Services, Policies, Resolutions). We expect all Sellers to respond within 48 hours to email and phone call communications.
Don’t violate the spirit of payments on the Tocolif platform in any way to facilitate an “off platform” payment, including but not limited to: Accepting a payment outside of the platform
Billing for fewer hours than actually worked
Billing for more hours than actually worked
Billing for hours worked in the reimbursement section
Giving a Client your contact information (phone number, email address or website)
Canceling a tocolif that has been completed
Don’t provide poor quality work which is measured by:
Poor ratings and/or reviews
Client communication to Tocolif Member Services
A high cancellation rate
A high forfeiture rate
Unresponsiveness to Clients on invitations
Any other criteria, which may lead to a poor experience for a Client to preserve the integrity of the Tocolif Community, we have a zero tolerance policy for any of these behaviors. All of these behaviors are avoidable through active management of your schedule, profile and with open communication with Tocolif Member Services.
For the protection of all members of our Community, we do not allow any of the following activities:
Impersonating any other person or falsifying your identity, including, but not limited to, the Client, journalists, or another Seller;
Sharing your login credentials with any other person, including, but not limited to, the Client, journalists, or another Seller;
The purchase of goods in the US for shipment overseas, or purchase of goods overseas for shipment to the US;
The transfer of monies, securities or negotiable instruments other than payment for tocolifs as a part of the Tocolif payment system;
Providing online reviews of items, books, other products or any other services without having actually used the product or service;
Completion of academic work or courses for academic credentials;
Pyramid Schemes or “Tocolifs Opportunities;”
Registered Sex offenders are not permitted to use the Tocolif website or mobile application
Completing any courses involving court orders on behalf of a third party or Client, including but not limited to online driving courses;
Transportation of and ridesharing among our Users in any type of motor vehicle, aircraft or water craft;
Providing any type of advice, consultation or professional services performed by lawyers, actuaries, accountants, architects, engineers, health professionals, medical professionals, financial adviser, management consultants, investment advisors, or any other professional services that requires a license or certificate to perform duties;
Data scraping of a website;
Recruiting or advertising for Sellers or Clients to join a competing service, or any other intelligence gathering about Tocolif for competitive purposes; Any tocolif that is illegal in the country, state or locality in which it is posted or takes place;
Creating and operating more than one User account, under any circumstances.
Communication is key. Let your Seller know how long you expect the tocolif to take. For example, if you’d like to pay for a maximum of 2 hours of work, be sure to let your Seller know this upfront.
Clarify the details and let the Seller know if you plan to cover travel costs and reimbursements for purchases made for you. Tocolifing is a two-way street; please uphold your side of the bargain. A tocolif invitation is an agreement between you and your Seller. We ask that you fully commit to working with the Seller to get the work done once the tocolif is assigned. We understand that life can be unpredictable. However, to respect your Seller’s time: Any cancellation initiated by you within 24 hours of the scheduled tocolif time will be charged for one hour of work. There is no charge for Tocolifs cancelled more than 24 hours in advance. Tocolif owned by WUW Technologies, may pre-authorize your credit card for a minor amount before the scheduled tocolif time